Privacy Policy
PRIVACY POLICY
THIS PRIVACY POLICY IS AN ELECTRONIC RECORD IN THE FORM OF AN ELECTRONIC CONTRACT FORMED UNDER THE INFORMATION TECHNOLOGY ACT, 2000 AND THE RULES MADE THEREUNDER AND THE AMENDED PROVISIONS PERTAINING TO ELECTRONIC DOCUMENTS / RECORDS IN VARIOUS STATUTES AS AMENDED BY THE INFORMATION TECHNOLOGY ACT, 2000. THIS PRIVACY POLICY DOES NOT REQUIRE ANY PHYSICAL, ELECTRONIC OR DIGITAL SIGNATURE.
THIS PRIVACY POLICY IS A LEGALLY BINDING DOCUMENT
BETWEEN YOU AND BIOMALL (DEFINED BELOW). THE TERMS OF THIS PRIVACY POLICY WILL
BE EFFECTIVE UPON YOUR ACCEPTANCE OF THE SAME (DIRECTLY OR INDIRECTLY IN
ELECTRONIC FORM, BY CLICKING ON THE “I ACCEPT” TAB OR BY USE OF THE WEBSITE OR BY OTHER MEANS) AND
WILL GOVERN THE RELATIONSHIP BETWEEN YOU AND BIOMALL FOR YOUR USE OF THE
WEBSITE (DEFINED BELOW).
THIS DOCUMENT IS PUBLISHED AND SHALL BE CONSTRUED IN ACCORDANCE WITH THE
PROVISIONS OF THE INFORMATION TECHNOLOGY (REASONABLE SECURITY PRACTICES AND
PROCEDURES AND SENSITIVE PERSONAL DATA OF INFORMATION) RULES, 2011 UNDER
INFORMATION TECHNOLOGY ACT, 2000; THAT REQUIRE PUBLISHING OF THE PRIVACY POLICY
FOR COLLECTION, USE, STORAGE AND TRANSFER OF SENSITIVE PERSONAL DATA OR
INFORMATION.
PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY USING THE WEBSITE, YOU INDICATE
THAT YOU UNDERSTAND, AGREE AND CONSENT TO THIS PRIVACY POLICY. IF YOU DO NOT
AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THIS WEBSITE. YOU
HEREBY PROVIDE YOUR UNCONDITIONAL CONSENT OR AGREEMENTS TO BIOMALL AS PROVIDED
UNDER SECTION 43A AND SECTION 72A OF INFORMATION TECHNOLOGY ACT, 2000.
Chargen Life Sciences LLP and its
subsidiaries and affiliates and Associate Companies (individually and/ or
collectively, "Biomall") is/are concerned about the privacy of the
data and information of users (including sellers and buyers/customers whether
registered or non- registered) accessing, offering, selling or purchasing
products or services on Biomall’s websites, mobile sites or mobile applications
("Website") on the Website and otherwise doing business with Biomall
and its associate companies here shall have the same meaning as ascribed in
Companies Act, 2013.
In order to endow You with our uninterrupted use of services, we may collect and, in some circumstances, disclose information about You. To enhance better protection of Your privacy we provide this notice explaining our information practices and the choices You can make about the way Your information is collected and used. This privacy policy sets out how Biomall uses and protects any information that the user gives when You use the Website.
By visiting this Website You agree to be bound by the terms and conditions of this Privacy Policy. If You do not agree please do not use or access our Website. By mere use of the Website, You expressly consent to our use and disclosure of Your personal information in accordance with this Privacy Policy. This Privacy Policy shall be read together with the respective Terms Of Use or other terms and condition of the respective Biomall entity and its respective Website or nature of business of the Website. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to You or any other person.
The terms We/ Us/ Our individually and collectively refer to each entity being part of the definition of Biomall and the terms "You" / "Your" / "Yourself refer to the users.
If You have any questions or concerns regarding this privacy policy, You can contact our Customer Support Desk at info@biomall.in
I. Optional Registration
In general, You can browse the Website without registration and by not giving us Your personal details. However, to access certain services/features our website requires You to register. You always have the option to not register with the website.
II. Information collected
- We may
collect the following information -“Personal Information” - means
personally identifiable information such as, but without limitation,
- Your name
- Your address
- Your age
- Your email address
- Your Phone Number
- Your institute details
- Your designation
- Information regarding Your trasactions on the website (Sale/Purchase)
- Any other information that You provide during the registration process
- Any other items of sensitive personal data or information as such term is defined under the Information Technology (Reasonable Security Practices And Procedures And Sensitive Personal Data Of Information) Rules, 2011 enacted under the Information Technology Act, 2000;
- “Sensitive Personal Information” which relates to Your financial information including, but not restricted to Your passwords,credit card or debit card numbers.
- Tracking information such as the location of the device from which You accessed the Website, the Internet Protocol (IP) address of the device, the browsing history of the device from which the Website has been accessed, etc.
Such Personal Information may be collected in various ways including during the course of You:
1. registering as a user on the Website,
2. registering as a seller/buyer on the Website,
3. availing certain services offered on the Website. Such instances include but are not limited to making an offer for sale, online purchase, participating in any online survey or contest, communicating with Biomall’s customer service by phone, email or otherwise or posting user reviews on the items available on the Website, or
4. otherwise doing business on the Website or otherwise dealing with any Biomall entity.
We may receive Personal information about you from third parties, such as social media services, commercially available sources and business partners. If you access Website through a social media service or connect a service on Website to a social media service, the information we collect may include your user name associated with that social media service, any information or content the social media service has the right to share with us, such as your profile picture, email address or friends list, and any information you have made public in connection with that social media service. When you access the Website or otherwise deal with any Biomall entity through social media services or when you connect any Website to social media services, you are authorizing Biomall to collect, store, and use and retain such information and content in accordance with this Privacy Policy.
Non-Personal Information
Biomall may also collect information other than Personal Information from You through the Website when You visit and / or use the Website. Such information may be stored in server logs. This Non-Personal Information would not assist Biomall to identify You personally.
This Non-Personal Information may include:
1. Your geographic location,
2. details of Your telecom service provider or internet service provider,
3. the type of browser (Internet Explorer, Firefox, Opera, Google Chrome etc.),
4. the operating system of Your system, device and the Website You last visited before visiting the Website,
5. The duration of Your stay on the Website is also stored in the session along with the date and time of Your access,
Non-Personal Information is collected through various ways such through the use of cookies. A cookie is a small file that asks for permission to be placed on Your computer's hard drive. Once You agree, the file is added and the cookie helps analyse web traffic or lets You know when You visit a particular site. Cookies allow web applications to respond to You as an individual. The web application can tailor its operations to Your needs, likes and dislikes by gathering and remembering information about Your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide You with a better website, by enabling us to monitor which pages You find useful and which You do not. A cookie in no way gives us access to Your computer or any information about You, other than the data You choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but You can usually modify Your browser setting to decline cookies if You prefer. This may prevent You from taking full advantage of the website.
Advetisements: Biomall may use third-party service providers to serve ads on Biomall’s behalf across the internet and sometimes on the Website. They may collect Non- Personal Information about Your visits to the Website, and Your interaction with our products and services on the Website.
Please do note that Personal Information and Non Personal Information may be treated differently as per this Privacy Policy.
You hereby represent to Biomall that
1. the Information you provide to Biomall from time to time is and shall be authentic, correct, current and updated and You have all the rights, permissions and consents as may be required to provide such Information to Biomall.
2. Your providing the Information to Biomall and Biomalls consequent storage, collection, usage, transfer, access or processing of the same shall not be in violation of any third party agreement, laws, charter documents, judgments, orders and decrees.
Biomall and each of Biomall entities officers, directors, contractors or agents shall not be responsible for the authenticity of the Information that You or any other user provide to Biomall. You shall indemnify and hold harmless Biomall and each of Biomall entities officers, directors, contracts or agents and any third party relying on the Information provided by You in the event You are in breach of this Privacy Policy including this provision and the immediately preceding provision above.
Your Information will primarily be stored in electronic form however certain data can also be stored in physical form. We may store, collect, process and use your data in countries other than Republic of India but under compliance with applicable laws. We may enter into agreements with third parties (in or outside of India) to store or process your information or data. These third parties may have their own security standards to safeguard your information or data and we will on commercial reasonable basis require from such third parties to adopt reasonable security standards to safeguard your information / data.
III. Purpose of information gathered
We require this information to understand Your needs and provide You with a better service, and in particular for the following reasons:
- To create and maintain a database of such information which will help future users to meet their requirements
- Internal record keeping.
- We may use the information to improve our products and services.
- To analyse demographic and profile data about our users' activity on our Website.
- To collect information about Your buying behavior, and provide customized services according to Your interests.
- To personalize Your experience on the Website by presenting advertisements, products and offers tailored to Your preferences
- To respond to legal, judicial, quasi judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law;
- We use information collected from cookies and other technologies, like pixel tags, to improve Your user experience and the overall quality of our service.
- To conducting academic research and surveys
- From time to time, we may use Your information to contact You for market research purposes. We may contact You by email, phone, fax or mail.
- To enable a potential buyer or investor to evaluate the business of Biomall
Send Enquiry and other Services
If You are not already registered with the site and wish to obtain a quote/send an enquiry for the products listed on the website or wish to buy a lead, we will ask for Your name, e-mail address, institute details, designation and phone number. We use this information to respond to Your inquiry.
Contact Us
If You send us personal correspondence, such as emails or letters, or leave feedback we may collect Your name, email address etc. into a file specific to You and to respond to Your inquiry.
E-Newsletters & Promotional emails
If You wish to subscribe to our newsletter, we will use Your e-mail address to send the newsletter to You. Out of respect for Your privacy, we provide You a way to unsubscribe, through the Opt-Out option.
We may also periodically send promotional email about special offers, new updates or other information, which may include promotional information about third parties, which we think You may find interesting, using the email address which You have provided. Out of respect for Your privacy, we will present You with the option not to receive these types of communications. Please see the Opt-Out section below.
We will ask for Your consent before using information for a purpose other than those that are set out in this Privacy Policy.
IP Addresses
We may collect IP addresses for the purposes of system administration, to report aggregate information to our advertisers, to gather broad demographic information, and to audit the use of our site. When guests request pages from the website sites, our servers log the guests' IP addresses. We do not normally link IP addresses to anything personally identifiable, which means that a user's session will be logged, but the user remains anonymous to us. We may also collect the URL that You just came from (whether this URL is on our Website or not), which URL You next go to (whether this URL is on our Website or not) and Your device browser information.
IV. Disclosure of Your Information Shared
The Services are not available to You unless you hereby unconditionally agree and permit that Biomall may transfer, share, disclose or part with all or any of Your Information, within and outside of the Republic of India to various Biomall entities and to third party service providers / partners / banks and financial institutions for one or more of the Purposes or as may be required by applicable law. In such case we will contractually oblige the receiving parties of the Information to ensure the same level of data protection that is adhered to by Biomall under applicable law.
We will not sell, distribute or lease Your personal information to third parties unless:-
- Are required by law to do so inorder to meet any applicable law, regulation, legal process or enforceable governmental request.
- To enforce applicable Terms of Service, including investigation of potential violations of the Terms of Service, intellectual property infringement, or any other activity that is illegal or may expose us or You to legal liability.
- Detect, prevent, or otherwise address fraud, security or technical issues.
We may share aggregated, non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share such information publicly to show trends about the general use of our services.
Biomall may share statistical data and other details (other than Your Personal Information) without your express or implied consent to facilitates various programmes or initiatives launched by Biomall, its affiliates, agents, third party service providers, partners or banks & financial institutions, from time to time. We may transfer/disclose/share Information (other than Your Personal Information) to those parties who support our business, such as providing technical infrastructure services, analyzing how our services are used, measuring the effectiveness of advertisements, providing customer / buyer services, facilitating payments, or conducting academic research and surveys. These affiliates and third party service providers shall adhere to confidentiality obligations consistent with this Privacy Policy.Notwithstanding the above, We use other third parties such as a credit/debit card processing company, payment gateway, pre-paid cards etc. to enable You to make payments for buying products or availing services on Biomall. When You sign up for these services, You may have the ability to save Your card details for future reference and faster future payments. In such case, We may share Your relevant Personal Information as necessary for the third parties to provide such services, including your name, residence and email address. The processing of payments or authorization is solely in accordance with these third parties policies, terms and conditions and we are not in any manner responsible or liable to You or any third party for any delay or failure at their end in processing the payments.
We and our affiliates will share / sell some or all of Your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to Your personal information.
You further agree that such disclosure, sharing and transfer of Your Personal Information and Non-Personal Information shall not cause any wrongful loss to You or to any third party, or any wrongful gain to us or to any third party.
V. Links to other websites
Links to third-party advertisements, third-party websites or any third party electronic communication service may be provided on the Website which are operated by third parties and are not controlled by, or affiliated to, or associated with, Biomall unless expressly specified on the Website. Our website may contain links to enable You to visit other websites of interest easily. However, once You have used these links to leave our site, You should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which You provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
VI. Protecting Your Personal Information
Your personal information can be password protected. Users should take appropriate measures to protect the secrecy of their password. We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect Your personal information, we cannot guarantee its absolute security.
Blog/Forums
If You use a blog or forum on our site, You should be aware that any personally identifiable information You submit there can be read, collected, or used by other users of these blogs and forums, and could be used to send You unsolicited messages. We are not responsible for the personally identifiable information You choose to submit in these blogs or forums.
To request removal of Your personal information from our blog, contact us at info@biomall.in.
Social Media Widgets
Our Web site includes Social Media Features, such as the Facebook Like button [and Widgets, such as the Share this button or interactive mini-programs that run on our site]. These Features may collect Your IP address, which page You are visiting on our site, and may set a cookie to enable the Feature to function properly. Your interactions with these Features are governed by the privacy policy of the company providing it, and we are not responsible for any personal information You submit to them.
Customer Comments/Testimonials
We post customer comments or testimonials on our sites that may contain personally identifiable information. We do obtain the customer's consent via e-mail prior to posting the comment or testimonial to post their name along with their comment or testimonial. If You wish to update or delete Your testimonial, You can contact us at info@biomall.in
VII. Security
We are committed to ensuring that Your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Provided that Your right to claim damages shall be limited to the right to claim only statutory damages under Information Technology Act, 2000 and You hereby waive and release all Biomall entities from any claim of damages under contract or under tort.
If you choose a payment gateway to complete any transaction on Website then Your credit card data may be stored in compliance with industry standards/ recommended data security standard for security of financial information such as the Payment Card Industry Data Security Standard (PCI-DSS).
Biomall may share your Information with third parties under a confidentiality agreement which inter alia provides for that such third parties not disclosing the Information further unless such disclosure is for the Purpose. However, Biomall is not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information. Biomall is not liable for any loss or injury caused to You as a result of You providing Your Personal Information to third party (including any third party websites, even if links to such third party websites are provided on the Website).
Notwithstanding anything contained in this Policy or elsewhere, Biomall shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).
A "Force Majeure Event" shall mean any event that is beyond the reasonable control of Biomall and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer, computer system or computer network,, computer crashes, breach of security and encryption (provided beyond reasonable control of Biomall), power or electricity failure or unavailability of adequate power or electricity.
While We will endeavor to take all reasonable and appropriate steps to keep secure any Personal Information which We hold about You and prevent unauthorized access, You acknowledge that the internet or computer networks are not fully secure and that We cannot provide any absolute assurance regarding the security of Your Personal Information.
You agree that all Personal Information shall be retained till such time required for the Purpose or required under applicable law, whichever is later. Non-Personal Information will be retained indefinitely.
If You have any questions about security on our Web site, You can e-mail us at info@biomall.in
VIII. Updating the Information
Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after You delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
If You believe that any information we are holding on You is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
IX. Opt-out
An unsubscribe option will be provided in our newsletters & promotional emails that You can utilise for not receiving such communication from us.
You agree and acknowledge that You are providing your Information out of your free will. You have an option not to provide or permit Biomall to collect Your Personal Information or later on withdraw Your consent with respect to such Personal Information so provided herein by sending an email to info@biomall.in or such other electronic address of the respective Biomall entity as may be notified to You. In such case, You should neither visit any Website nor use any services provided by Biomall entities nor shall contact any of Biomall entities. Further, Biomall may not deliver products to You, upon Your order, or Biomall may deny you access from using certain services offered on the Website.
X. Amendment
Our Privacy Policy may change from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice. If, even after any changes have been made to our privacy policy, You continue to use or access our website, it signifies Your consent to the changes.